How can I delete my organization?

Deleting the organization
The following steps must be taken before an already verified organization can be deleted:

Quick guide:

1. Delete all sections (and thus boxes) manually in the account management (reason: you delete your data yourself and thus also confirm the deletion directly).
2. Manually delete all remaining members of the organization (including service users), if it has any.
3. Notify Support that the organization is to be deleted.
4. The organisation is removed by DeepCloud support.

Step by step “Delete sections”
To delete the sections, first go to the account management. Then select “Boxes” in the left-hand field and go to the sections to be deleted via “Manage”. In the list of sections, you can now click “Edit” on the right-hand side and then delete them (confirm deletion again).

Step by step “Delete user”
To delete users, stay in the account management and switch to “Users”. There you will see a list of active users, pending invitations and created service users. Delete all entries in these tabs to remove all access to the organization. Users can be deleted under “View” (right) via “Remove this/these user(s)”. Your own user cannot and does not have to be deleted.

Finally: Report to Support
Ask Support to deactivate the organization at support[at]deepbox.swiss.