Enter additional QR information in the "Notes" field
In the DeepO settings, you can configure the app to automatically import additional information from a receipt’s QR code into the “Notes” field. The setting ...
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New or lost phone (DeepPortal)
A new smartphone or a lost device affects two-factor authentication (2FA) for your DeepCloud account. Please follow the instructions below. 2FA for your DeepCloud account 2FA ...
New or Lost Cell Phone
Getting a new smartphone or losing your device can affect two different sections: two-factor authentication (2FA) for your DeepCloud account and your DeepID. Please follow the ...
Accepting an invitation to DeepPortal
Have you received an invitation to DeepPortal by email? In this article, you will learn how to accept the invitation and gain access to the DeepPortal that has been shared with ...
Global two-factor authentication
As the owner of an organisation, you can also enable global two-factor authentication. When this option is enabled, two-factor authentication is mandatory for all users of the ...
Recognition of Expense Reports
Incoming expense reports are now automatically recognized and processed in the background as (received) invoices with a reduced set of fields—without creating a new, visible ...
The DeepValidator returns an invalid result, even though I can visually see the signature in the document. What is the reason?
The signature check shows an invalid result even though a signature is visible in the PDF if there is no (or no longer any valid) technical, verifiable signature behind that ...
What should I consider when checking signing authority with DeepValidator?
Requirements Scope of the checkOnly the signing authorizations of companies and their authorized persons that are registered in the Swiss Commercial Register at the time of the ...
Signed PDFs appear as "unknown" in the PDF reader, but are marked as valid in DeepValidator
Problem A signed PDF is displayed as “unknown,” “not trusted,” or similar in a PDF reader such as Adobe Acrobat, Foxit Reader, or Microsoft Edge, while the same signature ...
What should I keep in mind when verifying signing authority using DeepValidator?
Prerequisites Scope of the audit Only the signing authorities of companies and their authorized representatives that are listed in the Swiss Commercial Register at the time of the ...
Der DeepValidator liefert ein ungültiges Resultat, obwohl ich visuell die Signatur im Dokument sehe. Woran liegt das?
Die Signaturprüfung zeigt ein ungültiges Ergebnis, obwohl im PDF eine Signatur sichtbar ist, wenn hinter dieser sichtbaren Signaturgrafik keine (oder keine gültige) technische, ...
Der DeepValidator liefert ein ungültiges Resultat, obwohl ich visuell die Signatur im Dokument sehe. Woran liegt das?
Die Signaturprüfung zeigt ein ungültiges Ergebnis, obwohl im PDF eine Signatur sichtbar ist, wenn hinter dieser sichtbaren Signaturgrafik keine (oder keine gültige) technische, ...
