Accepting an invitation to DeepPortal
Have you received an invitation to DeepPortal by email? In this article, you will learn how to accept the invitation and gain access to the DeepPortal that has been shared with ...
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Featured articles
Two-Factor Authentication – 2FA
Two-factor authentication provides an extra layer of protection for your DeepCloud account against unauthorized access. When logging in, you’ll need both your password and a ...
Where can I reset or change my password?
You can change your password in your account settings under “Security Settings” next to “Password.” If you have forgotten your password, you can easily ...
New or Lost Cell Phone (DeepPortal)
Getting a new smartphone or losing your device affects two-factor authentication (2FA) for your DeepCloud account. Please follow these steps. No access to the old device If you no ...
Articles
Update to the “Further Data Processors” list (October 2026)
Current documentList “Further Data Processors” New document from 15 October 2026List “Further Data Processors” For further information or if you have any questions, please ...
Enter additional QR information in the "Notes" field
In the DeepO settings, you can configure the app to automatically import additional information from a receipt’s QR code into the “Notes” field. The setting ...
New or Lost Cell Phone
Getting a new smartphone or losing your device can affect two different sections: two-factor authentication (2FA) for your DeepCloud account and your DeepID. Please follow the ...
Global two-factor authentication
As the owner of an organisation, you can also enable global two-factor authentication. When this option is enabled, two-factor authentication is mandatory for all users of the ...
Recognition of Expense Reports
Incoming expense reports are now automatically recognized and processed in the background as (received) invoices with a reduced set of fields—without creating a new, visible ...
DeepSign Envelope Feature
The Envelope feature allows you to send multiple documents to signers in a single process at the same time. Example: Muster AG wants to send a new employee several documents for ...
The DeepValidator returns an invalid result, even though I can visually see the signature in the document. What is the reason?
The signature check shows an invalid result even though a signature is visible in the PDF if there is no (or no longer any valid) technical, verifiable signature behind that ...
What should I consider when checking signing authority with DeepValidator?
Requirements Scope of the checkOnly the signing authorizations of companies and their authorized persons that are registered in the Swiss Commercial Register at the time of the ...
