New or Lost Cell Phone (DeepPortal)
Getting a new smartphone or losing your device affects two-factor authentication (2FA) for your DeepCloud account. Please follow these steps. No access to the old device If you no ...
DeepBox
Accepting an invitation to DeepPortal
Have you received an invitation to DeepPortal by email? In this article, you will learn how to accept the invitation and gain access to the DeepPortal that has been shared with ...
Delete DeepBox data
If you want to delete all DeepBox data, you can proceed as follows: Delete all sections (and therefore boxes) manually in the account management.
Install and set up DeepBox Drive
Local and secure management of your documents With DeepBox Drive, you can easily manage documents and other files on your desktop (add, rename, structure, move, delete) – ...
Problems with DeepBox Drive? Here's what you can do
Solution in most cases In most cases, it helps to restart DeepBox Drive completely. You can do this as follows: Synchronization does not work If you have added new files but they ...
DeepPortal box overview
With DeepBox, DeepPortal offers trust companies a scalable and customizable solution. Various box types are available for different requirements, which are differentiated as ...
Notification function
INFO: This feature was callend “Observer function” in the past. If several users work with the same boxes, it can happen that they are not informed about all uploads ...
Options for uploading documents to the DeepBox
Mobile & Desktop Apps App Description Upload destination Link DeepBox desktop app Upload documents directly from your PC (without web app), work offline, real-time ...
DeepBox desktop app
Local and secure management of your documents The DeepBox desktop app makes it easy to manage documents and other files on your computer (add, rename, structure, move, delete), ...
Add users to boxes
To grant new members or groups access and the corresponding rights for boxes in DeepCloud, proceed as follows: Open the account management (DeepAdmin) via the circle with your ...
Change box names
To change the name of a box, the following steps must be followed:
Add new box
To create a new box, follow these steps: Box types: There are three box types to choose from: The Advanced Box offers the following additional functions:
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