DeepSign Storage
DeepSign Storage offers you the option of storing completed DeepSign documents securely in your personal DeepBox for the long term. This means that your documents remain available ...
DeepPortal
DeepPortal box overview
With DeepBox, DeepPortal offers trust companies a scalable and customizable solution. Various box types are available for different requirements, which are differentiated as ...
Document availability
Once the signature process for a document has been completed, it is available to all participants for download for 14 days. After this period, the document is automatically deleted...
Where can I reset my password?
Das Passwort lässt sich in den Kontoeinstellungen durch «Bearbeiten» neben dem Passwort ändern.
What are the requirements for qualified signing?
Before qualified electronic signatures (QES) can be signed in DeepSign, the legal requirements (European eIDAS and Swiss ZerES) require the person to be identified once. The ...
Registration process for external users
If a box is shared with an external person, they will receive an invitation by email. Note: How a box is divided and the authorization is assigned is described in the article ...
Crop and edit visual signature
In the settings of your DeepCloud account, you can crop your uploaded visual signature and remove the background under “My signature”. This practical function is also ...
Two-factor authentication - 2FA
Two-factor authentication can be enabled in the user account under “My Profile” in the security settings. The following authenticator apps are supported: First, install one of ...
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