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DeepSign Storage

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IMPORTANT: The new “DeepSign Storage” function can be managed in DeepAdmin after the release of 29.01.2026. The repository will be activated on 01.03.2026.

DeepSign Storage offers you the option of storing completed DeepSign documents securely in your personal DeepBox for the long term. This means that your documents remain available in the DeepCloud ecosystem even after the 14-day DeepSign retention period has expired.

Documents are not automatically deleted in the DeepSign Storage and must be removed manually if necessary.

Activation of the DeepSign Storage

Every registered DeepSign user can activate the DeepSign Storage in DeepAdmin.
The DeepSign Storage is deactivated by default.

Organizations can specify that the DeepSign Storage is blocked for all members. In this case, individual users cannot use the function.
By default, the use of the DeepSign Storage is permitted for organization members. The setting can be changed by the owner of an organization.

Important note:
If a user is a member of several organizations and only one of these organisations does not allow DeepSign Storage, the storage cannot be activated.
If the user still wants to use DeepSign Storage, it must be released by all organizations – or the user needs separate accounts for the other organizations.

Questions & answers about the DeepSign Storage

Why can’t I activate the DeepSign Storage?

Organizations can prevent the use of the repository. If you are a member of several organizations, it is sufficient for one organization to prevent this. Contact an owner of the organization to lift this restriction.

What settings apply to a new DeepCloud account?

By default, DeepSign Storage is deactivated for every user and must be actively activated.

Organisations allow the use of the DeepSign Storage for members by default and must actively switch this off if this is not desired.

Where can I find the DeepSign Storage?

The DeepSign Storage is located in DeepBox (app.deepbox.swiss). The settings for the repository are located in DeepAdmin (admin.deepcloud.swiss).

When and in which cases is the document filed?

Documents from completed signature processes are stored in the DeepSign Storage. The decisive factor is whether the setting is active for the user at the time of completion.

The following are considered completed:

  • Fully signed documents
  • Sealed documents
  • Rejected documents
  • Withdrawn documents

Important restriction for withdrawn documents:

  • The document is NOT stored for signatories or approvers as well as observers without admin rights for whom the signature was still pending.
  • The document is only stored for signatories or approvers, admin observers and the initiator if the signature was completed.

Is the document deleted directly after saving it in the DeepSign Storage in DeepSign?

No, in DeepSign the documents are still kept for 14 days.

What is stored in the DeepSign Storage and what is not?

The signed PDF document is stored in the DeepSign Storage.

The following information is not stored:

  • Appendices to the document
  • Comments on the document
  • Information on the signature process (e.g. observer, approver)

For whom is a completed document stored in the DeepSign Storage?

For all those involved in the signature process:

  • The initiator
  • All signers
  • All observers (with or without admin rights)
  • All approvers

The participants must still be part of the process when the signature process is completed. If a person is removed in the middle of the process, for example, and thus loses access to the document, the document is not stored in the DeepSign Storage.

I would like to deactivate the DeepSign Storage. Will the documents now all be deleted automatically?

No, documents in the DeepSign Storage are not deleted automatically. This must be done by the user.

Note: Deleted documents from the DeepSign Storage are moved to the trash. The documents are automatically deleted there after 30 days, but can be permanently deleted at any time.

Can I save unlimited documents in the DeepSign Storage (available storage space)?

No, 1 GB of storage is available free of charge per account. This is shared with the DeepMail filing system and the personal section in DeepBox.

If more storage space is required, a personal organization can be set up and additional storage space can be purchased for CHF 9 per 500 GB.

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