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QES or AES not possible with DeepID

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If the advanced signature (AES) or qualified signature (QES) with DeepID has failed, this can have various causes. Possible causes are

  • All passports and identity cards issued in the EU/EEA are admissible. Passports are generally accepted worldwide (see below for details).
  • Only persons of legal age may sign / identify themselves with DeepID (18+)
  • Only documents that comply with the ICAO standard will be accepted
  • Only residences within the EU and EEA /EFTA are valid
  • The document must be valid at the time of signature
  • The last identification with DeepID must not be older than 5 years
  • There are some countries on the blacklist that are not permitted for electronic signatures

Overview list: https://www.deepcloud.swiss/registry-files/SupportedDocs-Deepcloud-AG_DeepID_DE.pdf

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