Why is my account blocked?
There are various reasons why access to DeepBox or DeepSign may be restricted. The blocking depends on which product you use and which costs are incurred. Missing payment method If...
Account
Where can I reset my password?
Das Passwort lässt sich in den Kontoeinstellungen durch «Bearbeiten» neben dem Passwort ändern.
What is profile verification?
It is essential to verify organizations and private accounts. This is the only way to guarantee security and data protection on DeepBox. The complete verification process first ...
How can I delete my DeepCloud account?
You can initiate the account deletion process directly in DeepAdmin by navigating to the following section: Before submitting the deletion request, the system checks whether all ...
Two-factor authentication - 2FA
Two-factor authentication can be enabled in the user account under “My Profile” in the security settings. The following authenticator apps are supported: First, install one of ...
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