Why is my account blocked?
There are various reasons why access to DeepBox or DeepSign may be restricted. The blocking depends on which product you use and which costs are incurred. Missing payment method If...
DeepCloud
Limit group claims to selected groups
In Azure AD (Microsoft Entra ID), group memberships can be included in the token of an enterprise application in order to control authorizations within the application.However, as ...
Trigger payment manually
As owner of organisation you can trigger an outstanding payment manually. To do this, go to account management at “invoice history”. Select the outstanding invoice. If ...
Customize access to a Box (external Shares)
Owners, Admins, or Members with organisational rights on a Box can invite external users in DeepAdmin under “Boxes.” The management of external shares is carried out as ...
Adding employees to the DeepCloud organisation
To add employees to a DeepCloud organisation, they must be added as members by owner or admin via the settings in section “Users”. The new members then receive an email...
SSO Group Mapping
With Group Mappings, owners and admins can link groups from their identity provider (IdP) to organizations, roles, and groups in DeepCloud. This allows the ...
Where can I reset my password?
Das Passwort lässt sich in den Kontoeinstellungen durch «Bearbeiten» neben dem Passwort ändern.
Data protection at DeepCloud AG
DeepCloud AG places the highest value on the protection of your data. Here you will find the most important information on our data protection approach: Legal compliance:We are ...
What is profile verification?
It is essential to verify organizations and private accounts. This is the only way to guarantee security and data protection on DeepBox. The complete verification process first ...
Why do I have to choose between private and corporate?
The DeepBox for organizations differs in several ways from the DeepBox for individuals. For example, verification of the organizational box must be carried out by authorized ...
Define invoice recipient
If you only want a specific person to receive email notifications about invoices and their payments, you can define an invoice administrator in DeepAdmin. As soon as an invoice ...
How do I open a DeepSign account?
This video shows the registration process for using DeepSign. Compared to DeepBox registration, this process only offers the option of registering an organization. It is not ...
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